Tall Ideas
Design
Interiors,
Styling,
& Artworks
How to order/ Terms & conditions of trading
Warranty / Exchange & Return Policy
In the following, 'you', 'your' means the individual, partnership, or corporation that is making a purchase from this website. 'We', 'us' and supplier mean Tall ideas Pty Ltd ABN 34 055 736 402.
What you need to know about ordering from Tall Ideas Pty Ltd ABN 34 055 736 402.
Phone: 0438 952 527
Email: tallideas@optusnet.com.au
How to order
Please note that all monetary amounts are in Australian dollars and include GST and delivery where applicable.
Product and Services Information
Please note prices and availability are subject to change without notice.
We attempt to display all products shown on the Site in an accurate manner; however, because of the natural materials used and means of manufacture, we cannot be responsible for photographic differences in size, shape and colour of the products.
The receipt of an email order confirmation is simply recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether.
Internet
As you browse our online catalogue and see something that you would like, just click on the “add to cart’ - that item will then be added to your shopping basket.
Your Shopping Cart
Your shopping cart is a summary of items that you have added to your shopping cart. To purchase these items, please proceed to the checkout by clicking the 'Checkout' button at the bottom of the page. If you need to adjust the items in your cart, please do so by editing the quantity, or clicking the 'remove from basket' link. You may also add more items to your cart before proceeding to the checkout by clicking returning to the appropriate page. The items will remain in your cart as you browse the website and you can return to this page at any time by clicking the 'view cart’ link next to the ‘add to cart’ button.
Non-internet ordering
Please note - we need to receive payment with your order to process it. Credit cards are not accepted when ordering over the phone. Payment will need to be made by direct transfer using the following bank details:
BSB 112-879
Account # 043345658
Postage and handling
Although the delivery charge is inclusive in the prices of the goods, the delivery component of the purchase is non-refundable and is treated as a separate cost.
The delivery charge is based on deliveries within the Sydney Metro area only. All other areas need to be quoted on a needs basis.
Below are the delivery charges (non-refundable) that have been allocated to the goods.
$30.00 non-refundable delivery charge for the following items (per item):
- Tree Carved Artwork (small) [0707S]
- Tree Carved Artwork (large) [0707B]
- Tree Carved Artwork - White (small) [0707-SW]
$20.00 non-refundable delivery charge for the following items (per item):
- Butterfly Leaf Carved Artwork Triptych (small) [0734S]
- Butterfly Leaf Carved Artwork Triptych (large) [0734B]
- Tree of Life Carved Artwork Triptych [0754]
- Tree of Life Carved Artwork Triptych [0754G]
- Tree of Life Carved Artwork Triptych [0754W]
- Flower Tree Carved Artwork Triptych [08061]
- Rose Detail Carved Artwork Triptych [0767]
- Rose Detail Carved Artwork Triptych [0767T]
- Rose Detail Carved Artwork Triptych [0767W]
- Detailed Trees Carved Artwork Triptych [0708]
- Willow Carved Artwork Triptych [09054W]
- The Metropolis [F2034]
- Crawling Pearls [F8143]
$18.00 non-refundable delivery charge for all other items (per item).
Delivery of artworks and sculptures is delivered by a third party. Under normal circumstances your order will be dispatched once payment has been authorised by third party (3-5 working days) and arrive within 2-3 weeks. Please note that your order may be sent in more than one parcel.
Payment of Account
All orders made by you must be paid for in full and payment verified by third party prior to us shipping any goods.
Property in & Delivery of Goods
The goods supplied by us to you shall be at your risk immediately on delivery to you or immediately on delivery as directed by you or immediately on collection by your transport contractor as the case may be.
Warranty
Hand made means unique
Artworks and sculptures are hand made by artisans. Whilst items are described and photographed as accurately as possible, and every effort is made to ensure that the products are the same as the original sample photographed, sometimes differences do occur, and indeed with some handcrafts each piece is totally unique.
Warranty:
We have a 1 year warranty for goods used for the purpose in which they were intended and cared for correctly.
Mangowood Art Disclaimer:
Mangowood is a natural product and therefore natural changes in timber colour and knots will be visible and not claim worthy
- do not use outdoors, in direct sunlight, in high moisture areas above heaters or below A/C units.
- Do not clean with chemicals or damp cloths.
Exchange & Return Policy
Please choose artworks and sculptures carefully as we do not have a ‘try before you buy’ policy.
Any goods purchased by you from the supplier may only be returned to the supplier where notification of the proposed return of the Goods is received within seven (7) days of the date of delivery of the Goods to you and the supplier has agreed in writing to accept the return of the Goods and the Goods are returned in good conditions at the expense of you.
Although the delivery charge is inclusive in the prices of the goods, the delivery component of the purchase is non-refundable and is treated as a separate cost.
Although the third party (Paypal) service charge is inclusive in the prices of the goods, the Paypal service charge component of the purchase is non-refundable and is treated as a separate cost. 'Service charge' is based on service charge applied to your order.
Before placing your order, please let us know which products you are interested in by emailing us at tallideas@optusnet.com.au. We will make sure the items are in stock* and get back to you within 2 working days. You may then proceed with your order.
Delivery address provided on your order must be an address where someone is present from 9am to 5pm as signature is required at time of delivery. Additional delivery costs may be incurred, and will be passed on should the address provided be unmanned.
* There may be up to a 12 week wait on delivery for products that are not in stock.
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